Customer feedback is excellent for Rubicon 3 adventure sailing holidays

Rubicon 3 customer reviews

We take every single customer's experience personally. We are acutely aware that you have limited time and are spending a significant amount of money on your holiday. When we ask for feedback, we're not looking for praise per se  (though we love to get it!). We're looking for real, objective comments on what we did and how well we did it.  We also act on the results; we are constantly looking to understand, learn and improve. We are really proud of our feedback so far, but we're going to get this even better.

Rubicon 3 Customer Feedback Icon

What was the one big thing that made you give that score?

 

David McLachlan

The scenery, the sailing and the people (especially the crew) made this the best holiday I've probably ever been on.  I did not want to leave at the end, and that is not what I normally feel like at the end of a holiday, normally I'm glad to be getting back.

 

Stephen West

Pretty much everything - organisation, sailing, location & especially the skippers Rick & Luke. They were fabulous at imparting knowledge, keeping us safe, and most important having great fun along the way.

 

Susana Caldeira

Great people, places and tutors.

 

Jennifer Brunton

The terrific group of people on this cruise, from Rachel and Holly, our amazing skipper and mate, to all of the crew from both legs that really made this crossing special.

 

Michael Morris

I got to see and do things I never thought possible. It was an adventure!

 

Oliver Gardner

The whole experience was awesome, but the skipper and mate absolutely made the trip. They were great from start to finish and their different styles complemented each other really well.

 

Sheila Brooke

The whole thing! Combination of the boat, the people, the spirit it was done in - we lucked out on all three I think

 

Brian Wadeley

It was just one big adventure more than I ever expected. Brilliant.

 

Karen Weston

skipper and first mate were fantastic in terms of attitude, knowledge

 

Richard Grose

The overall challenge of the passages and the places that we were able to spend some time. Beautiful sailing area

 

Sven Paulus

All my expectations were more than met - what did really help me as a rather new sailor was the experience of failure when we got a rope around the prop and the gear disengaged from the engine.  The skippers and mates reactions did give me a good insight about situation handling under stress. I rate the success and satisfaction of my vacancies by the relaxation level I have when returning home. It has been a week now and I am still relaxed totally besides learning and doing a lot during my trip.

 

Adrian Collister

I had two main wishes from this trip - first to experience some stunning Norwegian coastal scenery, and second to gain confidence and ability as a sailor. Both of these were fulfilled in spades, thanks to your professional crew - the routes were planned to take us through some of the most picturesque spots, and seeing how the skipper and first mate dealt with the boat day-to-day (and especially when things didn't go to plan!) was a huge learning experience.

 

Alexandra Belcher

The adventure!

 

Hilary Branfield

Travelling to a remote location that few tourists visit was amazing, being able to visit places where no-one else was around was brilliant.  Seeing wildlife, expecially the whales.

 

Tania Hutchings

The knowledge and experience of the skipper and his ability to teach quite complicated subjects to novice crew.

 

Lesley Johnson

Impossible to single out one thing. Stuart is a fantastic skipper and teacher, his wildlife knowledge really helped us identify everything we saw. The weather, the scenery, the sailing the wildlife. It was great to get to know Oriole too.

 

Polly Woods

The Skipper Bruce and Mate Carol

 

Anna Siddall

Incredible sights that you just couldn't possible see anywhere else in any other situation.  Seeing the white-beaked dolphins leaping off the coast of Spitzbergen was a real highlight for me.

 

Bridget Hedderman

The incredible professionalism of the skipper and first mate- they ensured that each of us got the experience we wanted

 

Alberto Sols

The knowledge and attitude of the skipper (Stuart) and the mate (Michael), the wonderful passage, the incredible scenery in Norway and Iceland, ... too many things!!

 

Steve Brown

Fantastic location, brilliant skipper and 1st mate, great company.

 

Ian Russell

The skipper Stuart and mate Michael. The way they handled the whole experience and responded to the crew was outstanding ad above any expectations I had. The tuition was excellent and, as a complete novice, I felt that I could not have achieved more inn the two weeks and so enjoyed the complete experience. I will come back for more. I loved Iceland and seeing so many whales, dolphins, and sea birds. When there was a lively wind the boat felt great under sail.

 

David Vowles

Many things contributed to my answer, but the main one was the competence of Susie and Luke. They were really great people and made the trip special through their humour, patience and deep knowledge. Svalbard itself was incredible and I feel privileged to have lived in one of Europe's wilderness areas for a short time. The Fladens! Thank you for providing these. They made the trip a lot more comfortable and meant I only had to wear 5 layers on the crossing from Norway!

 

Denise Delaney

Being part of a great team led by Emily and Holly, they made everyone feel welcomed and made sure we all has a part in such an amazing experience.

David Bailey Just a great trip in all ways, places, skipper and mate, crew and boat.

 

Tanja Thumm

It was not one big thing but the many little experiences that made the trip great. Susie and Luke were amazing, the crew jelled really well and the route we took was just amazing, topped off with the fact that I got a selfie with a polar bear :-)

 

Paula Parker

Totally amazing trip. Beautiful scenery made more perfect by our fabulous skipper Emily and first mate Holly. Unforgettable experience

 

 

CUSTOMER REVIEWS

Customer reviews after the adventure sailing holiday

As featured in ...

Guardian newspaper logo Financial times newspaper logo
Yachting monthly magazine logo Yachting world magazine logo
Daily mail newspaper logo City AM newspaper logo
Sailing today magazine logo

EXTRA TRAINING

Celestial navigation course

CLOTHING & EQUIPMENT

Buy your branded sailing jackets, t-shirts and hats

NO SMOKING POLICY

No smoking sign

We operate a strict no smoking policy

The smoking of any form of tobacco is forbidden on board or on the dock next to the boat. We also very strongly discourage the smoking of any tobacco at any time between the start and end date as the smell comes on-board into confined living space. The use of e-cigarettes is fine.

IMPORTANT INFORMATION

Cookies

This website uses cookies to help understand customer behaviour and how the website is being used. This is completely anonymous and no personal information is ever collected. By continuing to use this site you agree to the use of cookies. Click here to find out more

ABTOT Protection

WZ Limited, trading as Rubicon 3. Registered office is 179 Hunts Pond Road, Fareham, England, PO14 4PL, United Kingdom. Company number 086601873. VAT number 166844768. ABTOT Bond and Membership - number 5278. The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under the Package Travel, Package Holidays and Package Tours Regulations 1992 for WZ Limited, and in the event of their insolvency, protection is provided for the following:1. non-flight packages commencing in and returning to the UK; 2. non-flight packages commencing and returning to a country other than the UK; and 3. flight inclusive packages that commence outside of the UK, which are sold to customers outside of the UK.1, 2 and 3 provides for a refund in the event you have not yet travelled.  1 and 3 provides for repatriation.  Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with WZ Limited.

Keeping you safe and healthy when travelling abroad

The UK Government provides constantly updated advice to help those travelling abroad stay healthy and safe.  Visit their specialist website  for loads of advice and the latest updates. www.travelaware.campaign.gov.uk.

Visit the specialist NHS travel health website for the latest information on where you are travelling  www.fitfortravel.nhs.uk

The Foreign & Commonwealth's website giving latest information on each country can be found here https://www.gov.uk/foreign-travel-advice

Website

See the website Terms and Conditions here. See the website Privacy Policy here. See the website Disclaimer here.

Working with Rubicon 3

If you are interested in working with Rubicon 3 please go to the recruitment page.

ABTOT logo RYA traiinng centre logo
Customer feedback is excellent for Rubicon 3 adventure sailing holidays
Rubicon 3 Customer Feedback Icon

For bookings or advice

Customer reviews after the adventure sailing holiday
Sailing today magazine logo Guardian newspaper logo Financial times newspaper logo Yachting world magazine logo Yachting monthly magazine logo City AM newspaper logo
Celestial navigation course
Buy your branded sailing jackets, t-shirts and hats
No smoking sign

ABTOT logo RYA traiinng centre logo
Customer feedback is excellent for Rubicon 3 adventure sailing holidays
Rubicon 3 Customer Feedback Icon
Customer reviews after the adventure sailing holiday
Celestial navigation course Buy your branded sailing jackets, t-shirts and hats
No smoking sign
Guardian newspaper logo Yachting monthly magazine logo Yachting world magazine logo
Financial times newspaper logo Daily mail newspaper logo Sailing today magazine logo City AM newspaper logo

ABTOT logo RYA traiinng centre logo
Customer feedback is excellent for Rubicon 3 adventure sailing holidays
Rubicon 3 Customer Feedback Icon
Customer reviews after the adventure sailing holiday
Guardian newspaper logo
Yachting monthly magazine logo Sailing today magazine logo
Yachting world magazine logo
Financial times newspaper logo Daily mail newspaper logo City AM newspaper logo
Celestial navigation course
Buy your branded sailing jackets, t-shirts and hats
No smoking sign

ABTOT logo RYA traiinng centre logo