As part of our policy to protect against the fraudulent use of credit cards, we conduct security checks on all our orders. Where vouchers have been used as part tender for an order and the credit / debit card used in conjunction fails fraud checking, the redeemed value against that voucher will not be reversed.
If you intend to enter a voucher code against an order but then fail to do so, we cannot do it retrospectively for you. Gift Vouchers have their own supplementary terms and conditions as follows:
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WZ Limited, trading as Rubicon 3. Registered office is International House, 124 Cromwell Road, Kensington, London SW7 4ET, United Kingdom. Company number 086601873. VAT number 166844768. ABTOT Bond and Membership - number 5278. The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under the Package Travel, Package Holidays and Package Tours Regulations 1992 for WZ Limited, and in the event of their insolvency, protection is provided for the following:1. non-flight packages commencing in and returning to the UK; 2. non-flight packages commencing and returning to a country other than the UK; and 3. flight inclusive packages that commence outside of the UK, which are sold to customers outside of the UK.1, 2 and 3 provides for a refund in the event you have not yet travelled. 1 and 3 provides for repatriation. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with WZ Limited